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The start of 2022 has been challenging for all Tasmanians, particularly those living or working in the aged care sector. As the COVID situation developed rapidly during January, it must have felt like the “rules” changed every day!

OneCare Limited has aimed to provide stability and guidance as circumstances changed and more information became available.

Based on your feedback, we have developed a clear set of guidelines for visiting hours and what PPE and testing is required during the different stages of lockdown.

We hope this will provide an increased level of consistency for everyone.

Our priority is to ensure the safety and wellbeing of our OneCare residents and community. We urge you to please be mindful of the severity of COVID-19 and the risks it poses to the health of older and more vulnerable Tasmanians.

There are several important Public Health directives that you must abide by when visiting a OneCare facility:

  • Please do not visit when you have any symptoms, are unwell or have been in contact with any confirmed cases of COVID-19.
  • Consider visiting for shorter periods of time (e.g. up to an hour).
  • Keep your mask on at all times (we encourage you to reconsider the need to eat and/or drink while visiting, but if required, please put your mask back on immediately).

Importantly, all visitors must show proof of their COVID-19 vaccination or a negative COVID-19 test result within 24-hours before entering the facility.

We are continuing to work hard to protect our OneCare community and greatly appreciate your assistance and support to reduce the risk of transmission in our facilities.

Again, I would like to reiterate the importance of being patient, kind and understanding when contacting or visiting any of OneCare’s facilities. We are all doing the best we can to navigate and manage an unprecedented and difficult situation.

If you have any questions or concerns, please don’t hesitate to contact the team.

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